But the survey only measures consumers' impressions of new vehicles in the first 90 days of ownership. It doesn't reflect longer-term quality and reliability — J.D. Power conducts separate studies that analyze those. It was based on responses from 86,000 new car buyers who responded to an online survey in May.4
"The report absolves previous CEOs, the legal department, Ms. Barra, and the GM Board from knowing about the tragedy beforehand,"
DeGette said. "But that is nothing to be proud of. That the most senior GM executives may not have known about a defect that caused more than a dozen deaths is, frankly, alarming."
In Barra's first interaction with Congress since the release this month of the internal company investigation on the ignition switch, lawmakers made clear many questions remained.
They sought to determine whether there was a corporate cover-up at GM, while looking to establish if more safety defects exist in GM cars on the road today. They also questioned how completely the largest U.S. automaker will go in compensating victims of ignition-switch related crashes.
She said a technician had advised the problem may be with part of the ignition switch.
"I think this is a serious safety problem, especially if this switch is on multiple programs. I'm thinking big recall," Andres said in an email sent to 11 other GM employees including the vice president of North American engineering.Andres declined to comment on Wednesday.